Contact information
Last Updated: October 24, 2026
Welcome to the official contact information page for Bookhaven.
Established in 2023, Bookhaven is a Canada-based online store offering modern book organizers, clear desktop storage accessories, document holders, and practical organization solutions.
We are committed to providing helpful customer service, clear communication, and a positive shopping experience.
Whether you need assistance before placing an order or have questions about an existing purchase, our customer support team is here to help.
1. Business Information
Business Name: Bookhaven
Established: 2023
Official Website: https://bookhaven.space
Business Address:
32214 Pineview Ave
Abbotsford, BC V2T 1R3
Canada
Customer Support Email:
Customer Support Phone:
+1 (604) 558-1338
2. Customer Support
Our customer support team can assist with a variety of inquiries, including:
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Product information and specifications
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Order placement questions
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Order status and tracking
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Shipping and delivery inquiries
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Returns and refund requests
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Damaged or incorrect products
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General questions and feedback
We aim to provide clear and helpful responses as soon as reasonably possible.
3. Product Inquiries
If you have questions about our products before purchasing, please contact us.
Our team can assist with available product information, including dimensions, materials, storage functions, and general product features.
We encourage customers to review product descriptions and photographs carefully before placing an order.
4. Order Assistance
If you need assistance with an existing order, please email:
To help us locate your purchase, include:
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Your order number
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Your full name
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The email address associated with the order
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A description of your question or concern
Please do not include payment card numbers, passwords, or other sensitive financial information in your message.
5. Shipping and Delivery Support
Bookhaven offers free standard worldwide shipping, with an estimated delivery timeframe of 7–10 business days after dispatch.
If you need assistance with tracking information, delivery updates, or shipping concerns, please contact our support team.
For further details, please review our Shipping Policy.
6. Returns and Refund Support
We offer a 30-day free return and refund policy for eligible purchases.
If you would like to request a return or refund, please email:
Our team will explain the process and provide the necessary instructions.
For additional information, please refer to our Return & Refund Policy.
7. Feedback and General Inquiries
We value customer feedback and appreciate suggestions that help us improve our products and services.
If you have comments, recommendations, or general inquiries, you are welcome to contact us by email.
We are committed to maintaining respectful, professional, and helpful communication with our customers.
8. Official Communication Channels
For customer service and order-related inquiries, please use our official contact details:
Email: support@bookhaven.space
Phone: +1 (604) 558-1338
Website: https://bookhaven.space
To protect your information, please avoid sharing sensitive account or payment details through unofficial communication channels.
9. Business Address
Bookhaven
32214 Pineview Ave
Abbotsford, BC V2T 1R3
Canada
This address is provided for business correspondence and identification.
For product returns, please contact our support team before shipping an item, as return instructions and destinations may differ.
10. Our Commitment to Customers
At Bookhaven, we believe that excellent customer service is built on transparency, reliability, and respectful communication.
Our goal is to make it easy for customers to discover useful organization solutions and receive assistance whenever needed.
Thank you for supporting Bookhaven.
Bookhaven – Beautifully Organized, Every Day.